Return & Refund Policy

BuyScannableIDs provides a range of card products and personalized services. Because customized products may be produced according to customer-provided specifications, return, cancellation, replacement, and refund options may depend on the circumstances of each order.

BuyScannableIDs.com is operated and managed by INTELLIMACH LLC, located at TESHALEA WAGA MBR2159 DARNIS CIRCLE, MORGAN HILL, CA 95037, USA.

1. Customized Products

Customized orders may be produced using customer-provided:

· Artwork

· Text

· Quantity

· Size

· Material

· Printing specifications

· Production instructions

Once production has begun, cancellation or return due simply to a change of mind may no longer be available.

2. Order Changes and Cancellation

If you need to change or cancel an order, contact our team as soon as possible.

Before production begins, we may be able to assist with changes involving:

· Quantity

· Artwork

· Product selection

· Specifications

· Other order details

After production has started, changes or cancellation may not be possible because production resources may already have been committed.

3. When a Refund or Replacement May Be Considered

A refund, replacement, or other resolution may be considered when an issue is reasonably attributable to production or fulfillment, including:

· Product materially differs from the confirmed specifications

· Significant production defects

· Damage occurring during shipment

· Other substantial production or fulfillment problems

Each case may be reviewed individually.

4. Reporting a Problem

If there is an issue with your order, please contact us promptly.

We may request:

· Order information

· Photos of the received products

· Photos of packaging

· Delivery information

· A description of the issue

· Other evidence needed to evaluate the situation

Providing clear information can help us review the issue more efficiently.

5. Possible Resolutions

Depending on the circumstances, an approved claim may be resolved through:

· Replacement

· Reproduction of the affected items

· Partial refund

· Full refund

· Another reasonable resolution

The appropriate solution will depend on the nature and extent of the issue.

6. Situations That May Not Qualify

A return, refund, or replacement may not be available for issues caused by:

· Incorrect customer-provided information

· Spelling or wording approved by the customer

· Customer-supplied artwork

· Low-quality or unsuitable files

· Incorrect product selection

· Changes in personal preference

· Failure to provide required information

· Other circumstances outside our responsibility

7. Return Authorization

Please contact us before returning any product.

Products should not be sent back without receiving return instructions or authorization from our team.

Unauthorized returns may not be accepted.

8. Refund Processing

If a refund is approved, we will communicate the applicable amount and refund method.

Processing time may vary depending on the payment method, financial institution, or payment provider.

9. Policy Updates

We may revise this policy when our products, services, or procedures change.

The latest version will be available on this page.